A Phone System Built for Medical Offices

Transform the way
you communicate

Complete Business phone service solution
  • Manage your Call Flow
  • Custom Messaging
  • Save Money
  • Easy Setup

Start your free trial. No credit card needed.

Your first month phone service on us!
Billed Monthly Billed Yearly
Single Office | Single Doctor
$45 $119
/mo/yr
Everything you need for a
growing business
1 Free phone number

Add Additional numbers for $10

10 Concurrent Calls

Never miss a call

24/7 Support

Rest Easy...we are here to support

HIPAA Secure Lines

Encrypted connections

Sign Up Now
Single Doctor | Multi Office
$99 $249
/mo/yr
Everything you need for moving between offices
2 Free phone numbers

Add additional phone number for each of your offices for $10

10 Concurrent Calls

Never miss a call

24/7 support

Rest easy...we are here to support you

HIPAA Secure Lines

HIPAA Encrypted Connection

AI Powered VoiceMail

Get your VM transcript sent to your email in seconds

1 Fax Line

Take advantage of Virtual Fax using your email to send and receive Fax

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Multi Office | Multi Doctor
$250 $499
/mo/yr
Flexible Routing to office locations based on your schedule
5 Free Phone Numbers

Add Additional numbers for additional $10

10 Concurrent Calls

Never Miss a Call

24/7 Support

Rest Easy- We are here to support you

HIPAA Secure Lines

HIPAA Encrypted connection

Call Recording

Ability to pull recording of your calls

AI Powered VoiceMail

Get your VM transcript sent to your email in seconds

1 Fax Line

Take advantage of Virtual Fax using your email to send and receive Fax

Sign Up Now

1. Can I use Andax phone service across multiple office locations?

Yes, Andax phone service is designed to be flexible and versatile, making it ideal for medical professionals who work in multiple office locations. With Andax , you can log in to your account from any internet-enabled device, such as a computer, smartphone, or tablet or desk phone. This means you can make and receive calls, access voicemail, and manage your call settings from anywhere with an internet connection, ensuring you stay connected no matter which office you are in and which team member is managing your appointment schedule.

2. How can I keep my personal phone number private when making calls?

Andax VoIP service allows you to use a dedicated business number for all your professional communications. This way, you can keep your personal phone number private and separate from your work-related calls. When you make calls through your desk phone, your business number will be displayed as the caller ID, protecting your personal information and maintaining a professional image.

3. Is it possible to have a single phone number that rings at multiple locations?

Yes, you can configure your phone number to ring at multiple locations or devices simultaneously. This feature, known as “simultaneous ring” or “multi-ring,” ensures that you never miss an important call, regardless of where you are. You can set up your VoIP system so that incoming calls ring on your office phone, mobile phone, and home office phone at the same time. This way, you can answer calls from the most convenient location.

4. Can I transfer calls between different office locations?

Absolutely. With Andax phone service for small medical practices, we can support advanced call transfer features, allowing you to seamlessly transfer calls between different locations or colleagues. You can transfer calls internally within your practice, between different office locations, or to external numbers. This feature ensures smooth communication and coordination, enabling you to handle patient inquiries and consultations efficiently, even if you are not in the same office.

5. How can I access voicemail and messages when I'm not at the office?

Voicemail and messages can be easily accessed through the Andax VoIP app or via email. The Andax VoIP system can send voicemail notifications to your email with audio attachments, allowing you to listen to messages directly from your email inbox. Additionally, you can access your voicemail through the Andax VoIP app on your smartphone or tablet, ensuring you stay informed and responsive to patient needs, even when you’re away from the office.

6. Does Andax VoIP integrate with our existing practice management software?

Andax VoIP offers custom integrations with many popular practice management and electronic health record (EHR) systems. This integration helps streamline communication and patient management processes by allowing you to access patient information, schedule appointments, and make calls directly from your practice management software. Our support team can assist you with the setup and configuration of these integrations to ensure a seamless workflow. Please contact us for specific integration details and compatibility with your existing systems.

7. How reliable is the Andax VoIP service during power outages or internet disruptions?

Andax VoIP provides several options to ensure reliable communication during power outages or internet disruptions. You can set up call forwarding to mobile devices or alternate numbers, so calls are automatically redirected if your primary internet goes offline. Additionally, we recommend having a backup power source, such as an uninterruptible power supply (UPS), and a secondary LTE backup internet connection, such as a mobile hotspot, to maintain connectivity during emergencies. These measures help ensure continuity of service and minimize disruptions to your practice.

8. What security measures are in place to protect patient information?

Our services comply with HIPAA regulations, ensuring all communications are secure and encrypted. We use advanced security protocols, including TLS (Transport Layer Security) and SRTP (Secure Real-time Transport Protocol), to protect patient information and maintain confidentiality. Additionally, our VoIP system includes features such as secure access controls, audit logs, and regular security updates to safeguard your data against unauthorized access and potential threats. These measures help you meet regulatory requirements and protect your patients’ sensitive information.

9. How can I get support if I encounter issues with my phone service?

We offer 24/7 customer support to assist you with any issues you may encounter. You can reach our support team via phone, email, or live chat for prompt and reliable assistance. Additionally, we provide an online knowledge base and video tutorials covering common topics and troubleshooting steps. Our dedicated support team is committed to ensuring your VoIP service runs smoothly and efficiently, so you can focus on providing quality care to your patients.

Real people. Real results

Over 10,000 clients worldwide rely on our themes

You are so easy to work with and understand our aesthetic and direction so well.

Excellent team!!! 🏆
Monica SmithWeb Designer

You are so easy to work with and understand our aesthetic and direction so well.

I love Sway 😍
Vincent SmithCEO at Ritmo

You are so easy to work with and understand our aesthetic and direction so well.

Awesome work! 💪
Thomas SmithAngel Investor

You are so easy to work with and understand our aesthetic and direction so well.

Excellent team!! 🤗
Ernest SmithSenior Analyst

You are so easy to work with and understand our aesthetic and direction so well.

Nice job!! 👍
Martha SmithWeb Designer

You are so easy to work with and understand our aesthetic and direction so well.

Awesome company!! 😎
Eloise SmithUI/UX Developer

Medical Practices rely on Andax for their communication services

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Give us a call or click here to book an appointment. We try to answer all inquiries within 24 hours on business days.